Activities

An Activity is the object that is used to communicate between a user and a bot. When you send an Activity there are a number of properties that you can use to control your message and how it is presented to the user when they receive it.

There are more than one type of Activity which are used to convey system operations or channel system operations to the bot. They exist to give the bot information about the state of the channel and the opportunity to respond to them.

Each Activity being routed through the Connector has a Type field. Primarily, these will be of type message unless they are system notifications for the Bot.

This table gives you basic overview of the Activity types:

ActivityType Interface Description
message IMessageActivity a simple communication between a user <-> bot
conversationUpdate IConversationUpdateActivity your bot was added to a conversation or other conversation metadata changed
contactRelationUpdate IContactRelationUpdateActivity The bot was added to or removed from a user's contact list
typing ITypingActivity The user or bot on the other end of the conversation is typing
ping n/a an activity sent to test the security of a bot.
deleteUserData n/a A user has requested for the bot to delete any profile / user data

# Message

The message activity is the core object exchanged between the user and the bot. It can represent a wide range of values from simple text input and response all the way to complex multiple card carousel with buttons and actions

## Text and Locale Properties

For many developers the Text property is the only property you need to worry about. A person sent you some text, or your bot is sending some text back. There are 2 core properties for this, the Text and Locale property.

Property Description Example
Text A text payload in markdown syntax which will be rendered as appropriate on each channel Hello, how are you?
Locale The locale of the sender (if known) en

If all you do is exchange simple one-line text responses, you don't have to read any further.

## TextFormat Property

Each message has an optional TextFormat property which represents how to interpret the Text property.

TextFormat Value Description Notes
plain The text should be treated as raw text and no formatting applied at all
markdown The text should be treated as markdown formatting and rendered on the channel as appropriate default
xml The text is simple XML markup (subset of HTML) Skype Only

### Markdown

The default text format is markdown which allows a nice balance of the bot being able to express what they want and for the each channel to render as accurately as they can.

The markdown that is supported:

Style Markdown Description Example
Bold **text** make the text bold text
Italic *text* make the text italic text
Header1-5 # H1 Mark a line as a header #H1
Strikethrough make the text strikethrough ~~text~~
Hr --- insert a horizontal rule
Unordered list * Make an unordered list item * text
Ordered list 1. Make an ordered list item starting at 1 1. text
Pre text Preformatted text(can be inline) text
Block quote > text quote a section of text > text
link [bing](http://bing.com) create a hyperlink with title bing
image link ![duck](http://aka.ms/Fo983c) link to an image

#### Markdown Paragraphs

As with most markdown systems, to represent a paragraph break you need to have a blank line.

Markdown like this:

       This is
paragraph one

This is
paragraph two


Will be rendered as

       This is paragraph one
This is paragraph two


#### Markdown Fallback

Not all channels can represent all markdown fields. As appropriate channels will fallback to a reasonable approximation, for example, bold will be represented in text messaging as *bold*

Tables: If you are communicating with a channel which supports fixed width fonts or HTML you can use standard table markdown, but because many channels (such as SMS) do not have a known display width and/or have variable width fonts it is not possible to render a table properly on all channels.

### XML

Skype supports a subset of HTML tags it calls XML Markup (sometimes referred to as XMM).

The tags that are supported are:

Style Markdown Description Example
Bold <b>text</b> make the text bold text
Italic <i>text</i> make the text italic text
Underline <u>text</u> Mark a line as underline text
Strikethrough <s>text</s> make the text strikethrough text
link <a href="http:bing.com">bing</a> create a hyperlink with title bing

## Attachments Property

The Attachments property is an array of Attachment objects which allow you to send and receive images and other content, including rich cards. The primary fields for an Attachment object are:

Name Description Example
ContentType The contentType of the ContentUrl property image/png
ContentUrl A link to content of type ContentType http://somedomain.com/cat.jpg
Content An embedded object of type contentType If contentType = "application/vnd.microsoft.hero" then Content would be a JSON object for the HeroCard

Some channels allow you to represent a card responses made up of a title, link, description and images. There are multiple card formats, including HeroCard, ThumbnailCard, Receipt Card and Sign in. Additionally your card can optionally be displayed as a list or a carousel using the AttachmentLayout property of the Activity. See Attachments, Cards and Actions for more info about Attachments.

## AttachmentLayout property

You can send multiple rich card attachments in a single message. On most channels they will be sent as a list of rich cards, but some channels (like Skype and Facebook) can render them as a carousel of rich cards.

As the developer you have the ability to control whether the list is rendered as a carousel or a vertical list using the AttachmentLayout property.

AttachmentLayout Value Description Notes
list Multiple attachments should be shown as a list default
carousel multiple attachments should be shown as a carousel if possible, else fall back to a list
Activity replyToConversation = message.CreateReply("Should go to conversation, with a carousel");
replyToConversation.Attachments = new List<Attachment>();
Dictionary<string, string> cardContentList = new Dictionary<string, string>();
foreach(KeyValuePair<string, string> cardContent in cardContentList)
{
List<CardImage> cardImages = new List<CardImage>();
List<CardAction> cardButtons = new List<CardAction>();
CardAction plButton = new CardAction()
{
Value = $"https://en.wikipedia.org/wiki/{cardContent.Key}", Type = "openUrl", Title = "WikiPedia Page" }; cardButtons.Add(plButton); HeroCard plCard = new HeroCard() { Title =$"I'm a hero card about {cardContent.Key}",
Images = cardImages,
Buttons = cardButtons
};
Attachment plAttachment = plCard.ToAttachment();
}
1  ...
2 "attachmentLayout":"carousel",
3 "attachments": [
4  {
5  "contentType": "application/vnd.microsoft.card.hero",
6  "content": {
7  "title": "I'm a hero card about Pig Latin",
9  "images": [
10  {
11  "url": "https://<ImageUrl1>"
12  }
13  ],
14  "buttons": [
15  {
16  "type": "openUrl",
18  "value": "https://en.wikipedia.org/wiki/{cardContent.Key}"
19  }
20  ]
21  }
22  },
23  {
24  "contentType": "application/vnd.microsoft.card.hero",
25  "content": {
26  "title": "I'm a hero card about pork shoulder",
28  "images": [
29  {
30  "url": "https://<ImageUrl2>"
31  }
32  ],
33  "buttons": [
34  {
35  "type": "openUrl",
37  "value": "https://en.wikipedia.org/wiki/{cardContent.Key}"
38  }
39  ]
40  }
41  },
42  {
43  "contentType": "application/vnd.microsoft.card.hero",
44  "content": {
45  "title": "I'm a hero card about Bacon",
47  "images": [
48  {
49  "url": "https://<ImageUrl3>"
50  }
51  ],
52  "buttons": [
53  {
54  "type": "openUrl",
56  "value": "https://en.wikipedia.org/wiki/{cardContent.Key}"
57  }
58  ]
59  }
60  }
61 ],
62 ...
63 }

## Entities Property

The Entities property is an array of open ended schema.org objects which allows the exchange of common contextual metadata between the channel and bot.

### Mention Entities

Many communication clients have mechanisms to "mention" someone. Knowing that someone is mentioned can be an important piece of information for a bot that the channel knows and needs to be able to pass to you.

Frequently a bot needs to know that they were mentioned, but with some channels they don't always know what their name is on that channel. (again see Slack and Group me where names are assigned per conversation)

To accommodate these needs the Entities property includes Mention objects, accessible through the GetMentions() method.

The Mention object

Property Description
type type of the entity ("mention")
mentioned ChannelAccount of the person or user who was mentioned
text the text in the Activity.Text property which represents the mention. (this can be empty or null)

Example: The user on slack says:

@ColorBot pick me a new color

{
...
"entities": [{
"type":"mention",
"mentioned": {
"id": "UV341235", "name":"Color Bot"
},
"text": "@ColorBot"
}]
...
}

This allows the bot to know that they were mentioned and to ignore the part of the input when trying to determine the user intent.

NOTE: Mentions go both ways. A bot may want to mention a user in a reply to a conversation. If they fill out the Mentions object with the mention information then it allows the Channel to map it to the mentioning semantics of the channel.

### Place Entities

Place represents information from https://schema.org/Place. We currently send address and geographical information from the channels.

The Connector client library defines two typed classes to make it easier to work with:

The Place Object

Property Description
Type 'Place'
Geo GeoCoordinates
HasMap URL to a map or complex "Map" object (future)
Name Name of the place

GeoCoordinates Object

Property Description
Type 'GeoCoordinates'
Name Name of the place
Longitude Longitude of the location WGS 84
Latitude Latitude of the location WGS 84
Elevation Elevation of the location WGS 84

Example of adding Geo place data to Entities using strong types:

var entity = new Entity();
entity.SetAs(new Place()
{
Geo = new GeoCoordinates()
{
Latitude = 32.4141,
Longitude = 43.1123123,
}
});
1 "entities":[
2  {
3  "type": "Place",
4  "geo": {
5  "latitude": 32.4141,
6  "longitude": 43.1123123,
7  "type": "GeoCoordinates"
8  }
9  }
10 ]

When consuming entities you can use dynamic keyword like this:

if (entity.Type == "Place")
{
dynamic place = entity.Properties;
if (place.geo.latitude > 34)
// do something
}

Or you can use the strongly typed classes like this:

if (entity.Type == "Place")
{
Place place = entity.GetAs<Place>();
GeoCoordinates geo = place.Geo.ToObject<GeoCoordinates>();
if (geo.Latitude > 34)
// do something
}

## ChannelData Property

With the combination of the Attachments section below the common message schema gives you a rich palette to describe your response in way that allows your message to "just work" across a variety of channels.

If you want to be able to take advantage of special features or concepts for a channel we provide a way for you to send native metadata to that channel giving you much deeper control over how your bot interacts on a channel. The way you do this is to pass extra properties via the ChannelData property.

Go to ChannelData in Messages for more detailed description of what each channel enables via the ChannelData Property.

# Conversation Update

the membership or metadata of a conversation involving the bot changed

Your bot often needs to know when the state of the conversation it's in has changed. This may represent the bot being added to the conversation, or a person added or remove from the chat. When these changes happen, your bot will receive a conversationUpdate Activity.

Conversation Update properties

Properties Description
MembersAdded array of ChannelAccount[] for the added accounts
MembersRemoved array of ChannelAccount[] for the removed accounts

In this event, the membersAdded and membersRemoved lists will contain the changes to the conversation since the last event. One of the members may be the Bot; which can be tested for by comparing the membersAdded[n].id field with the recipient.id field.

conversationUpdate is a great opportunity for the Bot to send welcome messages to users.

# Contact Relation Update

The bot was added to or removed from a user's contact list

For some channels your bot can be a member of the user's contact list on that chat service (Skype for example). In the event the channel supports this action, it can notify the Bot that this has occurred. When this event is delivered, the Action property will indicate whether the operation was an add or a remove.

Action values Description
add if the user in the From property added the bot to their contacts
remove if the user in the From property removed the bot from their contacts

# Typing

A message that indicates that the user or Bot is typing

Typing is an indicator of activity on the other side of the conversation. Generally it's used by Bots to cover "dead air" while the bot is fulfilling a request of some sort. The Bot may also receive Typing messages from the user, for whatever purposes it might find useful.

# Ping

A message that is used to test that a Bot has implemented security correctly

The bot receiving this should not send any response except for the HttpStatusCode response of OK, Forbidden or Unauthorized

# Delete User Data

A compliance request from the the user to delete any profile / user data

Bots have access to users conversation data. Many countries have legal requirements that a user has the ability to request their data to be dropped. If you receive a message of this type you should remove any personally identifiable information (PII) for the user.